Refund Policy

All sales are final. We will not be able to process any returns or exchanges.

Damages and Issues

Please inspect your order upon reception and contact us at romisplanet@gmail.com with your order number if any item(s) you received is damaged, defective or incorrect. We will appreciate it if you can include photos/videos of the item(s) so that we can make a fair evaluation. Do note that item(s) should be in their original packaging/condition.

Upon verification, we will issue you a refund in the form of store credits. Should any item(s) be unavailable or out of stock, we will issue a cash refund.